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1. When will my order be dispatched?
- We ship on business days only (Monday - Friday excluding weekends / Bank holidays)
- We aim for all orders to be processed and dispatched 24 hours after payment is received.
- All orders placed on Friday after 11 AM GMT, processing will commence the following Monday.

2. Do you ship internationally?
- We reserve the right to ship internationally at our discretion. Customers who place orders eligible for international shipping will receive an email stating so.

3. How can I track my order?
- You will receive an order confirmation email once your order has been received and ready to be processed. Additionally, a shipping confirmation e-mail will be sent once your order has been dispatched. This confirmation email will include the tracking number for your package. Follow the instructions on to track your order.

4. How long will my order take to be delivered?
- All UK orders will take few working days to be delivered depending on product, once shipping confirmation email has been received. (International delivery times may vary.)
- All orders must be signed for upon delivery, if you are not present Royal Mail will leave a contact card enabling you to collect your order from your local depot.

5. What is your returns policy?
- We do not accept returns for the wrong size.
- No returns will be accepted after 14 days.
- LuvCreps will credit you in the same method as your original payment within 7 days of receiving the returned item minus the delivery cost.

6. Which Payment Methods do you accept?
- Luvlust accepts PayPal and all leading credit/debit cards.